222db Privacy Policy —
How We Handle Your Personal Data

This Privacy Policy describes how 222db ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the 222db website, app, and related services. By registering an account or using any part of the 222db platform, you confirm that you have read and understood this Privacy Policy.

222db is committed to handling your personal data responsibly. We collect only what we genuinely need, we keep it secure, and we are transparent about how it is used. If you have any questions about how 222db handles your data, the contact details at the end of this policy will get you to the right place.

222db collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third-party payment providers when you make transactions. The categories of data we collect are set out below.

222db uses the personal data we collect for the following purposes:

• Account Management: To create and manage your 222db account, verify your identity, and keep your account secure.
• Processing Transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Providing Platform Services: To allow you to access and play games, place bets, and use all features of the 222db platform.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Responsible Gaming: To monitor your activity and identify patterns that may indicate problem gambling, and to apply any limits or restrictions you have requested.
• Fraud Prevention and Security: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the 222db platform.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Platform Improvement: To analyse how the platform is used and to improve the 222db experience for all players.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional messages about 222db offers.

222db processes your personal data on the following legal grounds:

• Contract Performance: Processing is necessary to provide the services you have signed up for at 222db — including account management, game access, and payment processing.
• Legal Obligation: Certain processing is required to comply with applicable laws, including KYC verification, AML checks, and record-keeping requirements.
• Legitimate Interests: 222db processes some data based on legitimate business interests, such as fraud prevention, platform security, and improving the player experience — provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

222db does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment Processors: We share necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Technology Service Providers: We work with third-party providers who help us operate the 222db platform — for example, hosting providers and analytics tools. These providers are bound by strict confidentiality agreements and may only use your data to provide services to 222db.
• Identity Verification Services: When KYC verification is required, we may share identity documents with authorised verification service providers.
• Legal and Regulatory Authorities: We may disclose your data to law enforcement, regulatory bodies, or other authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud, illegal activity, or harm.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party. You will be notified of any such change that affects how your data is handled.

222db uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit the 222db website or use the app.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in to your 222db account. You cannot disable these without affecting platform functionality.
• Preference Cookies: Remember your settings and preferences on the 222db platform, such as language and display options.
• Analytics Cookies: Help us understand how players use the 222db platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Security Cookies: Used to detect and prevent fraudulent activity and to protect the security of your 222db account.

You can manage cookie settings through your browser. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to your 222db account.

222db takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and the 222db platform is encrypted using SSL/TLS technology.
• Personal and financial data stored by 222db is encrypted at rest.
• Access to personal data within 222db is restricted to authorised staff on a need-to-know basis.
• 222db conducts regular security assessments and reviews of its systems and processes.
• In the event of a data breach that poses a risk to your rights, 222db will notify affected players promptly and take immediate steps to contain the breach.

222db retains your personal data for as long as your account is active and for a defined period after account closure. The retention period depends on the type of data and the purpose for which it was collected.

• Account Data: Retained for the duration of your account and for up to 5 years after closure, as required by applicable regulations.
• Transaction Records: Retained for a minimum of 5 years to comply with financial record-keeping and AML requirements.
• KYC Documents: Retained for the period required by applicable law, typically 5 years from the date of verification.
• Support Communications: Retained for up to 3 years to allow us to reference previous interactions and resolve disputes.
• Technical and Usage Data: Retained in anonymised or aggregated form for platform analytics purposes.

When personal data is no longer required, 222db securely deletes or anonymises it so that it can no longer be linked to you.

As a 222db player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 222db support team using the details at the end of this policy.

The 222db platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account at 222db or provided us with personal data, please contact the 222db support team immediately.

Upon receiving such a report, 222db will promptly investigate, close the account, delete any personal data collected from the minor, and return any funds deposited to the appropriate party.

222db may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we handle your personal data, 222db will make reasonable efforts to notify active players via the contact details registered on their account. However, it is your responsibility to check this page periodically to stay informed of the current Privacy Policy.

Continued use of the 222db platform after an updated Privacy Policy has been published constitutes your acceptance of the changes. If you do not agree with any changes, you should stop using 222db and contact the support team to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 222db handles your personal data, please get in touch with the 222db support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly on the 222db platform at any time.

For questions about your account or responsible gaming tools, you can also visit the FAQ page or the Responsible Gaming page. For the full platform rules, see the Terms and Conditions.